Complete water service packages from Veolia Water Technologies

We have more than 80 Years experience in delivering water treatment, service and solutions. Our people are passionate about providing rapid support services for the critical water applications that keep your business moving.

We know water

That's why we have a wide range of service packages to maintain the performance and extend the life of your system. So whether your world is healthcare, pharmaceutical, scientific or manufacturing, we can make a world of difference to you.

  • Our support packages and life cycle solutions will help you to:
  • Maintain water quality and quantity requirements
  • Exceed safety standards and comply with legislation
  • Optimise operating costs and environmental efficiency
  • Extend the life of your equipment
  • Maximise capacity, availability and system up-time
  • Manage unexpected emergency breakdowns

Our service

Our service offering is tailored to meet our customers' changing needs. We work with our customers to develop a solution that suits their business needs - no matter the size or scope of the sites; we have a comprehensive range of service offerings that can be tailored to meet your requirements, as well as innovative products including deionised and RO water to make your business as reliable and effective as possible.

As such, our service offering includes Access to Vision, our online customer portal that can help you manage your equipment and 24/7 rapid response to mobile water services and refurbishing your existing water treatment plant.

Peace of mind

The last thing you need is for your system to break down just when it's needed. That's why, when it really matters, we are here to support you with our full-time in-house engineers, dedicated support staff and free technical help.

Our service team - how we do it

Our people make the difference. Our Engineers each receive, on average, 100 hours of training a year and are fully competent on a wide range of water treatment systems. They also have the latest smart tablet technology 'AQUAconnect', providing all the system information they need at their fingertips.

From documents and applications to data trends and high-speed reporting - having a unique snapshot of your system enables our experts to identify and fix any problems quickly.

Deionised & RO water solutions from Veolia Water Technologies

At Veolia, we provide a wide range of water treatment solutions including deionised and RO water, as well as specialised water chemicals and products to keep your product or business running smoothly.


For more information or to speak to one of our experts please contact us.


Adrian Clough

About the Author

Adrian Clough

Adrian leads our customer service teams within the UK. He has been with the organisation since 1989 in a number of operational leadership positions. For the first fifteen years of his time with Veolia Water Technologies (VWT UK), Adrian acted in senior project roles, including leading the build and commissioning of our Stoke-on-Trent facility and the commissioning of the Media reprocessing plant for our Mobile Water and Cylinder Exchange business. Since 2004, Adrian has been focused within our Service business, Initially as a Specialist Refurbishment Engineer and then within our Service Commercial team developing support agreements for our customers across our key markets. He became head of our customer service teams in 2019, leveraging his cross market, operational leadership expertise to the benefit of all VWT UK customers.