Veolia Engineers: Dedicated to providing the best service for you

We pride ourselves on getting our engineers on site - at the right time and with the right parts, to deliver the right solution. Our engineers are knowledgeable and trained on a wide range of water treatment systems - they work with you to support your business by anticipating and planning responses to your evolving requirements.

If you have AQUAVISTA, the engineers can use this latest technology that enhance the level of service we provide, which gives them instant, on-site access to your site-specific information, so you benefit from fast electronic reporting and document delivery, enhanced data trending, improved system performance and reduced plant downtime.

Customer Services & Logistics

Our team of service schedulers take care to ensure that our service visits are on time and when a rapid response is called for, we're ready to react 24/7. If for any reason you need additional support, our customer services team will make sure you get a solution that meets your needs.

Having the right parts and consumables available is vital. Our logistics team is focused on ensuring that consumables and parts are delivered promptly to your site.

Sustainable solutions

All our products and services are developed specifically to help our clients meet their sustainable requirements. From production to operation - our solutions can help you lower manufacturing costs, reduce water and carbon footprints and meet environmental regulations. We also supply and fit manufacturers recommended spares to maximise water quality and capacity.

Safety comes first

Health & Safety is our number one priority. All of our engineers complete the CCNSG Safety Passport Programme, which ensures they are trained in all aspects of health & safety to effectively fulfill their role on-site. We take a proactive approach in ensuring that the works are executed in a safe and controlled manner.

Don't settle for second class water treatment companies

When it comes to managing and controlling the water for your product or business, choosing the best can make all the difference. We are one of the UK's most experienced water treatment companies, having worked with large and small companies all over the country.


For more information or to speak to one of our experts please contact us.


Adrian Clough

About the Author

Adrian Clough

Adrian leads our customer service teams within the UK. He has been with the organisation since 1989 in a number of operational leadership positions. For the first fifteen years of his time with Veolia Water Technologies (VWT UK), Adrian acted in senior project roles, including leading the build and commissioning of our Stoke-on-Trent facility and the commissioning of the Media reprocessing plant for our Mobile Water and Cylinder Exchange business. Since 2004, Adrian has been focused within our Service business, Initially as a Specialist Refurbishment Engineer and then within our Service Commercial team developing support agreements for our customers across our key markets. He became head of our customer service teams in 2019, leveraging his cross market, operational leadership expertise to the benefit of all VWT UK customers.