Veolia Engineers: Dedicated to providing the best service for you

We pride ourselves on getting our engineers on site - at the right time and with the right parts, to deliver the right solution. Our engineers are knowledgeable and trained on a wide range of water treatment systems - they work with you to support your business by anticipating and planning responses to your evolving requirements.

If you have AQUAVISTA, the engineers can use this latest technology that enhance the level of service we provide, which gives them instant, on-site access to your site-specific information, so you benefit from fast electronic reporting and document delivery, enhanced data trending, improved system performance and reduced plant downtime.

Customer Services & Logistics

Our team of service schedulers take care to ensure that our service visits are on time and when a rapid response is called for, we're ready to react 24/7. If for any reason you need additional support, our customer services team will make sure you get a solution that meets your needs.

Having the right parts and consumables available is vital. Our logistics team is focused on ensuring that consumables and parts are delivered promptly to your site.

Sustainable solutions

All our products and services are developed specifically to help our clients meet their sustainable requirements. From production to operation - our solutions can help you lower manufacturing costs, reduce water and carbon footprints and meet environmental regulations. We also supply and fit manufacturers recommended spares to maximise water quality and capacity.

Safety comes first

Health & Safety is our number one priority. All of our engineers complete the CCNSG Safety Passport Programme, which ensures they are trained in all aspects of health & safety to effectively fulfill their role on-site. We take a proactive approach in ensuring that the works are executed in a safe and controlled manner.

Don't settle for second class water treatment companies

When it comes to managing and controlling the water for your product or business, choosing the best can make all the difference. We are one of the UK's most experienced water treatment companies, having worked with large and small companies all over the country.


For more information or to speak to one of our experts please contact us.


Tim Humphreys

About the Author

Tim Humphreys

Tim started his career in the early 80's as a process / proposals engineer in the field of municipal wastewater treatment. He gained subsequent experience in sales, product development and process consultancy and achieved Chartered status with the IChemE, before joining Veolia Technologies in 1997 as a Project Manager delivering a JV municipal sludge treatment centre scheme. This led to promotion as a Senior Project Manager responsible for a team delivering municipal projects within the southern part of the UK. Following the merger of Veolia Technologies municipal and industrial BU's in the mid 2000's, Tim became Head of Projects within the UK with additional responsibility for the management of the D&B construction sites. In 2016 following a further UK consolidation with the Elga Process Water business, Tim additionally became responsible for the pure water engineered system projects, and joined the company management team. With 37 years varied experience in end to end project management within the water and wastewater industry, Tim is well used to working in rapidly changing progressive environments and deals with customers at all levels of the supply chain.