Adrian leads our customer service teams within the UK. He has been with the organisation since 1989 in a number of operational leadership positions. For the first fifteen years of his time with Veolia Water Technologies (VWT UK), Adrian acted in senior project roles, including leading the build and commissioning of our Stoke-on-Trent facility and the commissioning of the Media reprocessing plant for our Mobile Water and Cylinder Exchange business. Since 2004, Adrian has been focused within our Service business, Initially as a Specialist Refurbishment Engineer and then within our Service Commercial team developing support agreements for our customers across our key markets. He became head of our customer service teams in 2019, leveraging his cross market, operational leadership expertise to the benefit of all VWT UK customers.